Privacy Policy

1. Data Controller

For the purposes of applicable data protection law, Wibagest SA SA, Steinentorstrasse 25, 4051 Basel, Switzerland, is the data controller responsible for the processing of personal data described in this policy. Any questions regarding this policy or our data practices should be directed to us through the contact channels provided on our website.

2. Information We Collect

We may collect the following categories of information when you use our website or services:

• Contact information: name, email address, and any details you voluntarily submit through inquiry or contact forms.
• Technical data: IP address, browser type, device information, operating system, and general usage patterns collected automatically through standard web logging.
• Cookie and analytics data: information gathered through cookies or similar technologies, as described in Section 5 below.
• Communications: records of correspondence you have with us, including support requests or feedback.

We do not knowingly collect sensitive categories of personal data, such as health, biometric, or financial account credentials, through this website.

3. How We Use Information

Information collected through our website may be used to:

• Respond to inquiries and provide requested information about our services;
• Operate, maintain, and improve the functionality and content of our website;
• Monitor website performance and diagnose technical issues;
• Communicate updates, notices, or administrative information relevant to your interaction with us;
• Comply with applicable legal obligations and enforce our terms of use.

4. Legal Basis for Processing

Where required under applicable data protection law, we process personal data on one or more of the following legal bases: your consent, the necessity of processing to respond to your request or provide information you have asked for, our legitimate interest in maintaining and improving our website and communications, and compliance with legal obligations to which we are subject.

5. Cookies and Similar Technologies

Our website may use cookies and comparable tracking technologies to support core functionality, remember preferences, and gather aggregated analytics on how visitors interact with our pages. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website. We do not use cookies to collect information for third-party advertising purposes beyond what is disclosed in this policy.

6. Disclosure to Third Parties

We do not sell personal data. We may share information with:

• Service providers who perform functions on our behalf, such as website hosting, analytics, or email delivery, under confidentiality obligations;
• Professional advisors, including legal or accounting consultants, where necessary;
• Regulatory or judicial authorities, where required by applicable law or a valid legal process;
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy commitments.

7. International Data Transfers

Where personal data is transferred outside of Switzerland or the European Economic Area, we aim to ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms recognized under applicable law, to protect the data during such transfers.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including satisfying any legal, accounting, or reporting requirements. When personal data is no longer required, we take reasonable steps to securely delete or anonymize it.

9. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted through our website.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, which may include the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data, subject to legal retention requirements;
• Object to or restrict certain processing activities;
• Request a copy of your data in a portable format;
• Withdraw consent, where processing is based on consent, without affecting prior lawful processing.

To exercise any of these rights, please contact us using the details provided in this policy or on our website. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services not operated by us. This Privacy Policy does not apply to such third-party properties, and we encourage you to review their respective privacy policies before providing any personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via the contact information provided on our website or at our registered address: Steinentorstrasse 25, 4051 Basel, Switzerland.